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Returning
Centranet
Equipment

Avoid a $250 equipment fee!

Choose one of our return options

below.

To avoid a $250 fee, please return all in-home equipment – such as the modem, router, mesh extender, etc. – within one week after your internet service has been disconnected. 

Option 1: Drop-off at our office

  • Bring your equipment to our office during business hours:

3305 S Boomer Rd, Stillwater, OK 74074
Monday-Friday, 8 a.m. to 5 p.m.

  • Hand it to one of our friendly cashiers and receive a return receipt for your records.
Option 1:  Drop-off at our office

Option 2: Mail your equipment

  • Complete the equipment return form.
  • Pack your equipment securely and include the completed form.
  • Mail (at your cost) to:

Centranet
Attn: Equipment Return
3305 S Boomer Rd
Stillwater, OK 74074

  • Once the equipment is received in the office and inspected for minor wear and tear, the $250 equipment fee will be removed from your final bill. 
Option 2: Mail your equipment

Important:

Equipment must be returned within 7 days of service cancellation. Failure to do so will result in a non-refundable $250 equipment charge, even if equipment is returned later.


Questions? We’re happy to help! Call us! 405-533-3278